Q1: Are you a manufacturer or a trading company?
A1: We are a trading company. However, due to our advantageous geographic location and extensive industry network, we have established long-term partnerships with highly skilled and reliable manufacturers. This allows us to effectively control product quality, production timelines, and pricing to ensure that we meet your needs and expectations.
Q2: Do you have inventory available?
A2: We have stock available for all pet supplies. And we're happy to assist with custom orders.
Q3: How do you handle shipping?
A3: We use international courier services such as FedEx, UPS, and DHL for shipping. For larger orders, we also offer air freight and sea freight options to accommodate your needs. Please let us know your preference, and we will arrange the most suitable shipping method for your order.
Q4: How can I place an order?
A4: To place an order, please send us an email at [email protected] or contact us via WhatsApp 8613794963369. Once we receive your message, we will get in touch with you to discuss the details of your order and further assist you with the product selection and process.